Thursday, April 15, 2004

Journal of Vascular Surgery

Please note the the online content is not complete.
v.36:no.4 (2002:October) is missing pages 853-872.
The publisher has been contacted.
UCHC library still holds this issue in print in the journal stacks.
Please use the print version when needing articles from these missing pages.



-----Original Message-----
From: ELHLPDSK (ELS) [mailto:elechlpdsk@elsevier.com]
Sent: Friday, April 16, 2004 4:53 PM
To: Dobbs,Arta M.
Subject: FW: ScienceDirect Comment




Dear Arta Dobbs;

We would like to apologize for the inconvenience which missing or incorrect
content on ScienceDirect causes to you. We appreciate receiving details from
our customers when you realize content is missing. We are aware that we
currently have around 0.5% of missing content on ScienceDirect which is a
significant reduction on the figures two years ago. Missing issues are
usually the result of a temporary loading delay which we work hard to
identify and complete as soon as possible. We understand that our users need
to know when an article or an issue is missing, and we do have a program in
place to continuously track the content on ScienceDirect and actively
correct any omissions or errors. Unfortunately this process can take some
time, and so we ask for your patience as we work to correct these errors.

Please let me know if you need any further assistance or information.

James Hunt
ScienceDirect Web-Support
360 Park Ave. South
New York, NY 10010
Email: usinfo@sciencedirect.com
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Web: www.sciencedirect.com


-----Original Message-----
From: ScienceDirect [mailto:sciencedirect@prod.lexis-nexis.com]
Sent: Thursday, April 15, 2004 4:12 PM
To: usinfo@sciencedirect.com
Subject: ScienceDirect Comment


This comment has been sent from the following URL -
http://www.sciencedirect.com/science?_ob=IssueURL&_tockey=%23TOC%236936%2320
02%23999639995%23349807%23FLT%23Volume_36,_Issue_4,_Pages_1-852_(October_200
2)&_auth=y&view=c&_acct=C000002118&_version=1&_urlVersion=0&_userid=19704&md
5=7636c7677f41fd8e8904225ac04c40dd

The browser type is - Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US;
rv:1.4) Gecko/20030624 Netscape/7.1 (ax)

The IP address is - 155.37.228.160

Sent by : Arta Dobbs

Full email address : dobbs@nso.uchc.edu

Journal of Vascular Surgery online : v.36:no.4 (2002:Oct) is missing the
following pages of content, pages 853-872. PubMed links go to a dead end.
Would you be so kind as to let me know when this content will be made
available online.
Thanks very much for your help. I look foward to your reply.
Arta Dobbs
Collection Management Librarian
University of Connecticut Health Center
L.M. Stowe Library
263 Farmington Ave MC-4003
Farmington, CT 06034-4003
Tel: 860-679-2432
Fax: 860-679-2278
e-mail : dobbs@nso.uchc.edu
http://library.uchc.edu/
http://uchclibrary.blogspot.com/
http://www.lib.uconn.edu/

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