Thursday, February 02, 2006

Synergy, the e-journal platform from Blackwell Publishing is unreliable

For the past 2 days, SYNERGY, the e-journal platform from Blackwell Publishing has been unreliable.
http://www.blackwell-synergy.com/action/showJournals?type=1
There are several issues here.
1...The platform is very slow to respond to linking requests to individual journal articles and whole titles.
2... Access to whole volumes is being denied, when access has been subscribed to.
ex. many titles that should have access back to 1998 , are allowing access only to 2002, 2004 and 2005.

The publisher has been contacted. Updates to these issues will be posted as soon as we get some resolution.

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